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| We
have tied up with a Dubai based Senior Lawyer for using his
accredition with all powerful INTERPOL
(International Police) for handling complicated
cross border willful defaulters both in corporate and individual
cases |
|
 |
We
maintain Credit Risk Management (CRM) operations for leading
Indian Banks, handling their debts from initial buckets to
charge off cases. Our recovery process is primarily driven
by tele-calling for initial buckets and the rest through Feet
on Street (FOS) procedures. |
| •
Auto Loans |
| We
are fully equipped to do tele-calling follow up for initial
buckets to hard- core, charge off cases that ultimately leads
to repossession through proper legal Channel. |
| •
Asset Based Loans |
| a) |
Soft
Collections |
We
manage soft collections for various MNC Banks and HFC’s
through our defined recovery process. We handle all
buckets and whenever the delinquency is on an upward
trend, we implement all available methods within the
legal boundaries and scale it down to tolerance. Since
we take care of these issues at the ‘grass roots’
our entire array of activities are well complimented
by FI’s and Banks. |
| b) |
Securitization
and Asset Enforcement |
A
very distinct Indian development is the enactment of
certain Indian Government legislation, which empowers
Credit Institutions to take over secured assets (movable
or immovable) without recourse to litigation. Lending
institutions look to asset reconstruction and recovery
agencies for support and guidance to go through statutory
procedures for take over and sale of secured assets
for eventual liquidation of NPA’s. |
| c) |
Arbitration
and Dispute Resolution |
“We
fully endorse bank’s and” financial institution’s
views on the mechanism of arbitration as an effective
and cost effective tool to resolve disputes. Our panel
of highly experienced lawyers can handle all critical
and legal matters and have worked as legal advisors
to top Indian banks. We have consciously engaged the
services of retired judges, who have the required prowess
in handling arbitration and conciliation. Our belief
is that, our Arbitration services will create a legal
‘envelope’ to our entire range of activities. |
| Personal
Loan and Personal Credit |
These
profiles can be plugged in to our existing recovery
process and accessed from our network for a jump start,
as they are more or less a routine activity. Our clear
advantage is our in-house capacity to handle recoveries
of varying magnitude, from soft collections to legal
recoveries. |
| Legal
outsourcing – service providers |
Globally
all MNC banks are very keen in outsourcing the hardcore
skip cases which requires skillful handling without
tarnishing their image. |
|
|
|
 |
| Our
networks offer you a complete risk management solution with the following
activities |
 |
Tele-calling |
|
Skip
Tracing |
|
Feet
On Street – Negotiation and Closing |
|
Field
Investigation |
|
Legal
Resolution |
| |
|
|
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| We
have several procedures adopted for collecting outstanding debts
due to our clients and Financial Institutions:- |
a) |
Contact over phone |
| |
We
establish the contact details of the debtor , and then
we commence our tele-calling. The tele-callers are proficiently
trained in negotiation and closing techniques and are
experienced with the nuances of the recovery business.
Our tele-calling response percentage averages around
60-65%, which is certainly a benchmark in the industry.
The call effectiveness ratio is monitored periodically
and productively enhanced through continuous training. |
| b) |
Meet and Persuade |
|
We
have a team of smart and aggressive executives throughout
our offices, trained and equipped to negotiate with
debtors professionally and transparently. |
c) |
Legal
Approach |
|
We
have observed the practices of numerous collection agencies’
and their approach to debtors without defined policies
and ethics. The “lassie fare” approach of
these DCA’s have tarnished the image and integrity
of numerous MNC bank’s. Be it such a negative
image it hampers the public, economic and fiscal growth
of these Banks. |
How
can we help?
We, as an organisation of professionals with our legal
backing consisting of Retd. Justices, senior lawyers
and senior law officers create a legal cover and conduct
cases genuinely. Our approach eliminates negative and
adverse opinion about the respective client. |
How
do we do it ?
We work on the KRA Principle (Key result Area) wherein,
efficient and leading lawyer’s are assigned to
be Key Individuals in our respective areas of operation.
Our legal team’s prowess only adds to a more streamlined
legal and law enforcing fraternity that has a definite
and positive edge over competitors. |
|
|
|
 |
As
a part of revamping our previous activity of FIs and CPVs
we are activating the existing network of KRAs and business
associates on all Southern Districts of India. We also have
a set of well trained people on the feet to get the exact
details on locations, financial status and other relevant
whereabouts pertaining to credit check and verification.
These elaborate reports verifying all nitty-gritty details
of prospective customers shall definitely reduce the processing
period of credit cards, personal loan and personal credits
to a minimum . To contribute further on major corporate
verification we also have the relevant machinery to give
you the exact personal and financial details of the potential
borrowers. We can identify and give a snap shot idea of
the customer within 48 hours so that the processing team
and the marketing staff can breathe easy on all unidentified
and critical areas.
Along with our Credit Risk Management (CRM) system we are
successful in implementing these Field Investigations and
Credit Verifications which in-turn reduces the credit risk
that can lead to critical NPAs. One of our major National
Bank located in India has implemented this and found successful.
We can offer these services which enables to streamline
the financial processes of your esteemed organisation. |
|
|
 |
“Our
KNOWLEDGE PROCESS OUTSOURCING (legal) is handled by a team
of experienced lawyers headed by a Retired Judge of the High
Court of Kerala. |
we
specialize in: |
I.
Land deals and Conveyancing: |
|
|
| •
|
Managing
and concluding any typical legal, debt recovery of major
corporations, personal debts, commercial, civil and criminal
laws with emphasis on skip tracing, tackling and can handle
Total Risk Management of any situation. |
| •
|
Enforcement
Management professionals for Securitization and Asset
Re-construction etc. |
| •
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Arbitration
and Counciliation |
| •
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Mediation |
| •
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International
Law |
| •
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Para
- Legal Issues |
| •
|
Intelectual
Property law” |
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